by Stef Milla | Jan 29, 2020 | Retail & Sales
Reading Time: 5 minutesWe consult, cleanse the area to be treatment and ensure we prescribe and rebook during every treatment, but one crucial step most beauty therapists are missing from their treatments is the Diagnosis. By definition, a diagnosis is ‘the...
by Stef Milla | Jan 22, 2020 | Beaute Industrie Blog, Education, Retail & Sales
Reading Time: 6 minutesYou’ve probably heard it before the old ‘I’ve had a similar treatment elsewhere’ and the ‘I do not want to be sold to’, lines which make us cringe and curl back into our therapist shell. While it’s an awkward start to the treatment and stunts...
by Stef Milla | Jan 16, 2020 | MysteryShop
Reading Time: 7 minutes All mystery shop reviews completed by Beaute Industrie are for the purpose of enhancing the beauty industry on a level of service and excellence. We look at three main components of the shop being; the customer experience, the performed...
by Stef Milla | Jan 15, 2020 | Beaute Industrie Blog, Education, Insight
Reading Time: 4 minutesIn the beauty and aesthetics industry, therapists should represent to clients with a polished and professional look. So why are we seeing Sunday buns, overfilled lashes, lips and claws as fingernails? To not only meet but exceed a client’s...
by Stef Milla | Jan 8, 2020 | Beaute Industrie Blog, Education, Retail & Sales
Reading Time: 3 minutesThe beauty industry has come a long way from A4 diaries that take up the entire desk with pencil appointments and erasers used as cancellations, yet as technology has advanced so has the way which we take appointments. So why are so many...